1. Introduction
triveomedia.com is a domain operated by Triveo Media AD, a legal entity with its registered office in România.
Triveo Media specialises in web design, online marketing, and graphic design. We focus on finding creative solutions and putting the most effective cognitive-marketing strategies into practice — the kind that build loyalty to your brand, generate conversions, and, in turn, grow your customer base.
This notice covers the personal-data processing activities carried out by Triveo Media under the Triveo Media brand.
This notice on the processing of personal data applies to all processing of personal data that we carry out, as well as to all interactions with our website hosted on the domain triveomedia.com.
2. Data controller and website owner
Triveo Media is the controller of personal data and the owner of the website triveomedia.com.
3. The personal data we process
We keep the collection of your personal data strictly limited to what we need to give you the highest-quality experience with our services and with the use of our website.
The personal data we process may include:
- Basic identification data, such as first name, last name, and job title, in order to establish the details of a potential collaboration.
- Contact details, such as your business or, where applicable, personal address, email address, and phone number.
- Bank account and other financial information that allows us to carry out a contractual relationship of any kind, where one exists.
In addition, if you would like to join our team, we will process the data needed for the recruitment process, such as your full name, email address, phone number, and mailing address, along with any other data you share with us through your application documents — whether you apply directly on the website, submit them in physical form at our office, or send them by email.
4. How we collect personal data
We collect only the personal data you provide voluntarily (in physical or electronic form), as well as information available from public sources: during interactions between the client and the agency’s project manager, carried out under a collaboration agreement or during preliminary discussions, negotiation, and preparation of such an agreement.
Through our website, when you fill in the existing contact forms.
When you contact us by email, if you express interest in our services, or if you express interest in being employed or contracted by our company, or in collaborating with us.
In the context of a meeting at a business event (for example, by exchanging business cards).
5. Legal grounds and purposes of processing
Because you are entitled to know the purpose for which we process your personal data, we will inform you before processing your personal data for any purpose other than the one for which you originally entrusted your data to us.
Carrying out the contractual relationship with clients. Under the contract concluded with you, as a client of Triveo Media AD SRL, we will process all the personal data you make available to us, as well as any other data we need to practise our profession and deliver the service, in accordance with the contractual terms.
Professional communications. If you are a client, or if you have contacted us for professional reasons, we process your personal data on the basis of our legitimate interest in sending you all the information needed to ensure the smooth running and observance of the terms set out in the service agreement signed by both parties.
6. Information regarding the recruitment process
You can apply for a position within Triveo Media by filling in the contact form on the Contact page of our website, by email, or by sending or submitting your application in physical form at our office.
When you apply through the dedicated section of the website, we will ask for your full name, email address, phone number, and mailing address, as well as a CV and a cover letter whose format and content are left to your discretion.
We will use your personal data related to the recruitment process to:
- assess whether you are a good fit for a position within Triveo Media;
- contact you regarding your application;
- administer the recruitment process;
- contact you about positions that become available later and for which we believe you have the right professional profile;
- keep a record of any previous recruitment processes of ours in which you took part, and of the reasons why an offer was not made or why an offer was declined.
7. Storage period
Personal data collected during the recruitment process and used to keep a record of previous recruitment processes is stored for a period of 3 years from the moment you applied to Triveo Media. Data collected as necessary for completing contracts and issuing tax invoices is kept in the accounting archive for a period of at least 10 years from the date of issue (as required by tax-code law).
We will delete your personal data when it is no longer needed for the purposes for which it was collected, or when you withdraw your consent (if the processing of your data is based on consent), except where processing your personal data is required under legal provisions or where we are otherwise entitled to continue processing.
We will also retain your personal data for an additional period of time where immediate deletion would require overwriting our back-up and disaster-recovery systems.
8. Third parties
As a rule, we do not disclose or transfer your personal data to third parties. However, in cases where disclosure or transfer is necessary, or where we are required to do so by law, we will inform you as soon as possible about such a transfer, unless applicable law — including the rules governing the obligation to maintain professional secrecy — prevents us from doing so.
Where we do disclose or transfer your personal data to third parties, we will do so in accordance with applicable laws and will take the measures needed to ensure its integrity and protection.
To process personal data, we may use processors — for example, providers of the IT solutions needed to run the business, including financial-accounting solutions, contact-management providers, web-security providers (for example Cloudflare, for protecting our forms against spam), or conference organisers.
With all processors, we conclude data-processing agreements with appropriate clauses ensuring that the processors take on obligations to process personal data (including deleting it) in full compliance with applicable laws, and that provide an adequate level of protection for your personal data.
9. Security of personal data
Personal data is secured against threats, and we make sure it is protected through appropriate security measures and IT infrastructure. Moreover, we have internal measures in place that allow us to detect, report, and document breaches of personal-data security as quickly as possible.
If we discover a breach of the security of your personal data that poses a risk to your rights and freedoms, we will notify the National Supervisory Authority for Personal Data Processing. You will be informed of a breach of the security of your personal data if it leads to a high risk to your rights and freedoms.
Anti-spam protection for forms (Cloudflare Turnstile)
To protect the contact forms on our website against automated submissions and spam, we use Cloudflare Turnstile, a verification tool that runs invisibly in the background without asking you to solve any visual challenge.
In doing so, Turnstile may process a limited set of technical data (for example your IP address, browser characteristics, and device signals) solely to distinguish genuine visitors from automated traffic. Cloudflare acts as a processor handling this data on our behalf, and the information is not used for advertising purposes.
For full details on the data Turnstile collects and how it is used, please see Cloudflare’s Turnstile Privacy Addendum.
10. Your rights regarding the processing of personal data
You have the following rights regarding the processing of your personal data:
- The right of access to your personal data.
- The right to obtain the rectification of inaccurate personal data.
- The right to obtain the restriction of the processing of personal data.
This right is available to you when: you contest the accuracy of the personal data we process; the processing of the personal data is unlawful; or you object to the processing of your personal data, for the period during which we verify whether our legitimate interest in processing your data applies.
If you have any questions about the processing of your personal data, or if you would like to send us a request or exercise any of your rights regarding the processing of personal data, please contact us at: email — [email protected];
We will review each request and let you know the actions taken as soon as possible, but no later than one month from the date your request is registered. If we need more information from you, or if we have difficulty resolving your request, we will inform you without delay that we need additional time to review your request properly.
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